Follow these directions to scan and store to a USB drive: Log in to a printer. This Item: WD My Passport WDBYVG0010BBK - hard drive - 1 TB - USB 3.2 Gen 1. Passport drive helps keep your digital lifes contents safe. Please read other comments as well because you may find the surprised solution just for you. All documents that are scanned will save as a. Perfectly paired with WD Backup software and password protection, the My. I am not sure how long the method will last.įor future visitors: Looks like the post had helped some people having the same issue. If this “Halfway-in-USB“ trick is for you, backup your data after you have access to the hard drive. As some visitors commented it worked, you are welcome to try. The solution may not work for you depending on your situations (For example, different Operating Systems). It still acts in the "bizarre way”.įor Windows machines, first push USB half way through a USB port just tight enough for successful connection (you’ll hear the classic Windows sound effect), then push it down completely. Thus, I can tell it's not a USB cable issue.Īlso, I have tried to reformat the 2TB WD based on GPT or MBR partition tables. The most trusted product from the most trusted storage brand, the My Passport from Western Digital is built to keep all your data in the palm of your hand.
The 2TB WD still behaves in the "bizarre way". Since my 1TB WD is working properly, I try to switch the USB cables between them. That particular 2TB WD behaves in the "bizarre way" on all usb ports of my Win 8.1 desktop and my Win 10 Surface Pro 3. The difference is that the successful connection of the 2TB WD happens when the USB cable is half way into the USB port. Finally, I can push the USB completely into the USB port. Then, wait for the drive to show up in explorer. In order to make the 2TB WD to show, I have to process the following steps every time I connect this 2TB external hard drive: First, plug in the USB cable halfway through any one of my desktop computer's USB ports. If I connect it in the "normal way", it will not show up in explorer, Diskpart, or Disk management no matter how long I wait. if the USB cable of the Western Digital My Passport hard drive is damaged.
Go to Device Manager and find your external drive to see whether there is a yellow exclamation mark on it. Use an alternate USB cable & update WD My Passport External HDD driver to fix.
Nothing weird! Once I connect it, the LED blinks for a few times for successful connection. If it is the problem of driver, you need to uninstall the driver completely then install a correct driver to let it work. I have another 1TB WD (same model as my 2TB WD) which behaves in a "normal way". I realizes there were threads related to the same issue, but it's not what I am looking for. I have to connect it through a "bizarre way" to make it show up in explorer.
The SanDisk Extreme Portable SSD v2 and the WD My Passport SSD (2020) use the same.
My WD Passport Ultra 2TB external hard drive is not showing up in explorer when I plug it into the USB port in a "normal way". Enter select disk 2 (make sure to replace the number with the drive.